Frequently Asked Questions

The following are answers to some of the questions we get asked the most. If you need more information about any of these topics or have questions about anything else, please don’t hesitate to ask us.

How does the doctor keep up-to-date on all of the current techniques and materials?

Dr. Edwards subscribes to industry journals to keep updated on the latest research and development in dentistry. She also attends continuing education and encourages her team to
do the same. We believe it is our responsibility to our patients to be familiar with the latest techniques and materials available.

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At what age should my children first see a dentist?

Generally we recommend that children get their first dental checkup about 6 months after all of their primary teeth have erupted. This first visit lets us check for any potential oral health/dental problems and provides your child with a positive introduction to the dental office.

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Do you accept referrals?

We are happy to accept referrals from other dental offices. We find that many of our patients also refer us to their family and friends. Your referrals are our best compliments!

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Do you accept my insurance plan?

Our office accepts nearly all of the major insurance plans including: Blue Cross Blue Shield, Delta dental, MetLife, and Arkansas Medicaid (for children only.) If your plan is not listed here, just ask us about your coverage. We make it a point to know insurance coverage trends and will discuss your plan and coverage before you undergo any treatment.

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Will I be charged if I need to cancel an appointment?

In order to maintain a well-run office, we prefer that appointment cancellations be made at least 24 hours in advance (we realize emergencies do come up however). By doing this, you will avoid being billed for our time and we can schedule other emergency visits.

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What do I do if I have an emergency when the office is closed?

In the case of a true dental emergency, please contact our office voice mail and describe the nature of your problem. We will return your call as soon as possible, give you helpful information over the phone, and then decide if you need to be seen immediately.

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My child has had an accident and his/her tooth has been entirely knocked out. What do I do?

If there is no immediate medical emergency such as uncontrolled bleeding, unconsciousness, or other bodily injury, please contact us immediately. You can describe the situation over the phone and our staff will help you decide on the best plan of action.

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What different payment options do you provide?

We accept cash, personal checks and all major credit cards including Visa, MasterCard, American Express and Discover. Your insurance plan co-pay is due at the time of your visit. We offer financing through CareCredit. To investigate financing through these organizations, visit CareCredit and click on Patients, then click on the Apply Online icon in the left tool bar.

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What precautions do you take to ensure patient safety?

Our team is well trained in state-of-the-art sterilization techniques designed to ensure patient safety. In addition to wearing gloves and facemasks to prevent passing germs, we use a specialized sterilization center and a water filtration system that guarantees a fresh water source for each patient. We also use only digital x-rays so you experience up to 90% less radiation.

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What makes you different than any other dental practice I can visit?

When you come to visit our “Small Town” practice, you are not just another set of teeth but a part of our community. We use our experience, our training, and our technology to keep your teeth and gums healthy, comfortable, and beautiful. We treat each patient uniquely, and we develop treatment plans that suit your individual needs.

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My gums bleed after I brush. Is this something to be concerned about?

While bleeding gums following brushing may concern you, the condition may or may not require attention, depending on the source of the problem. Bleeding gums can be caused by any of the following: improper, rough, ‘scrubbing’ instead of gentle, circular brushing motions; using a hard-bristled tooth brush instead of a soft one; plaque and/or tartar build-up below the gum line; or gum sensitivity due to gingivitis or periodontal disease. If this problem occurs every time you brush, contact our office to set up an evaluation appointment.

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I really do not like visiting the dentist, is there anything you can do to help me relax?

We realize that you may feel nervous about having dental work done so we’ve created a relaxing, “Small Town” atmosphere to put our patients at ease. From soft lighting to ceiling murals to TVs/DVDs to warm towels, we do everything we can to create a relaxing atmosphere for you. For complex procedures, we offer oral sedatives, laughing gas, and local anesthesia.

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Crowns, veneers, onlays, inlays and partials…where can I learn more about these procedures?

Our Web site is designed to help you learn all you need to about the various restorative and cosmetic techniques we offer.  Simply click on the Patient Library link in the margin, then select your article topic from the listing provided. But, if you desire even more information about a larger variety of topics, click here to visit the American Dental Association Web site.

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Do I have to floss every day? Is it really that important?

A little regular flossing goes a long way towards maintaining your overall oral health. Flossing loosens food particles in tight spaces your toothbrush can’t reach. It also gets rid of plaque build-up your toothbrush can’t remove and exercises your gum tissues. All of these things are necessary to prevent gum disease and keep your teeth healthy.

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I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

There are several methods Dr. Edwards can use to improve the look of your front teeth without the use of unsightly braces.  For slightly crooked or unevenly worn teeth, a bit of tooth reshaping and the addition of porcelain veneers can give your teeth a bright, uniform look. Dr. Edwards can also use “invisible” braces called Invisalign. We would be happy to talk with you about the options available and what might work best for you.

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What is Smile Analysis?

Smile Analysis examines the proportion of your teeth, how the lips fall, and the symmetry and size of your gums. We then use this information to design a smile that is proportional and flattering to your face. With Smile Analysis, we can also show you ahead of time what your new smile can look like.

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What is Smile Design?

In designing your new smile, we will use the information gathered during your Smile Analysis to create a customized treatment plan that will best meet your aesthetic goals. Since no two patients are alike, no two treatment plans are exactly alike.

Most importantly, we will listen to you every step of the way. We firmly believe communication is the key to successful cosmetic dentistry!

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1045 West Main Street Suite A ~ Walnut Ridge, AR 72476 ~ Phone: 870.886.3338 ~ Fax: 870.886.6388

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